Associate Program Manager

Job Description

Associate Program Manager - Customer SuccessBengaluru , IndiaBengaluru , IndiaOdessa is a lease , loan and fleet management software provider and consulting company exclusively focused on the equipment and automotive finance industries. Our 650 employees work across our headquarters in Philadelphia , USA and operations in Bangalore , India. Since our incorporation in 1998 , we have become a global leader in equipment and vehicle finance software technologies having won industry - wide recognition and several awards. Our clients include some of the world s largest banks , independent financial institutions and manufacturing companies.Our flagship product , LeaseWave , is a lease , loan and fleet management system designed to manage the entire contract lifecycle for equipment and vehicle finance , starting with origination through until servicing and end - of - life asset management. The application leverages a Microsoft technology stack (using.NET and SQL Server) and adheres to world - class standards of scalability and performance.At Odessa , we are committed to bringing innovation , creativity and customer - centricity to enterprise applications for the leasing industry. But we also like to have fun we run our company with that principle in mind every day. In fact , one of our core values is enjoyment in the pursuit of our goals.Primary role : At Odessa , Program Management guides our projects and defines our processes. Our Program Managers are strategic problem - solvers who preserve design at the center of the work while achieving our clients goals. As a Program Manager , you are responsible for enabling the collaboration between business functions and accounts to ensure minimal risk , maximum profitability , and efficiency of projects.What youll do : Program management expertise and support for execution of multiple projectsWork closely with stakeholders to identify scope and create detailed plansResponsible for tracking schedule and deliverables to ensure delivery on time with high qualityProactively identify risks , issues , dependencies and work with relevant teams to address themManage resource plans across projects and optimize allocations to meet the demandsDrive project results by facilitating team interaction and effective collaboration across groupsOperationalize standard processes and tools to ensure delivery excellence across client projectsFacilitate project reviews and retrospectives to enable continuous learning and improvementDiagnose project hotspots and propose workable solutions to stakeholders and senior managementDevelop a deep understanding of project needs and guide / motivate the team to accomplish goalsOwn and manage status reporting , dashboards and executive reviewsContribute to establishing program management practices , standards and metricsPlan , monitor and track project budget and financial metricsBasic qualifications : Bachelors or Masters degree in science , computer science , economics , accounting , business administration6 - 8 years of program or delivery management experience with roles of increasing responsibilityPrior experience in handling Post production support / Client support is preferred.Willing to work in US timings.Strong communication skillsKnowledge of and curiosity about technology and its impact on design solutionsProven ability to work creatively and analytically in a problem - solving environmentExperience in growing and mentoring a dynamic teamAdvanced understanding of project accounting , with the ability to cost estimate a large range of project types , and to track and meet budgetsPreferred qualifications : Data - driven , metrics - based approach to problem solvingExperience working in a product - based IT company and / or banking and financial services companyDemonstrable skills and experience in mediation , negotiation , presentation , and conflict resolutioOur commitment to you : Your entrepreneurial spirit and vision will fuel opportunities for career advancementYoull make a difference for some pretty impressive brands; Odessa serves many of the worlds leading financial institutionsOpportunities for regular learning through training , assignments and collaboration with experts across the companyWere a Microsoft.NET shop , and our solution is built atop a world class framework - well always keep you on the most current .NET techExposure to a leading FinTech solution and the latest applications of technology in the world of financial services,

Keyskills :
sales omputerscience datamanagement projectreviews clientsupport customerrelations