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BPO Technical Support Chat Process Salary 26 -30k

0.00 to 4.00 Years   Bangalore   22 Nov, 2023
MILLENNIAL JOBS (OPC) PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Technical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Greetings From Millennial JobsMillennial Jobs has come up with a brilliant opportunity to secure your dream job .Hiring for Technical Support voice / Technical chat process / International Voice Support .Any Freshers and Experienced can Apply Now !We are delighted to introduce spot offer .Allowing hassle free online interview & pre- documentation from your home.Contact UsHR Archana@hidden_mobileShare CV to - hidden_emailRoles and Responsibilities
    • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
    • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
    • Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
    • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
    • Productivity applications like Microsoft office tools.
    • Open to work in 24*7 and work from office environment
    • Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
    • Being proactive and show the utmost respect for customers time
    • Good time management, ensuring all contacts with customers add value
    • Work from Office Desired Candidate Profile
    • Graduate / Under Graduate can apply
    • Experience providing technical support.
    • Experience working in a team dedicated to providing technical support
    • Excellent written and verbal communication - English
    • Technical knowledge: Windows, MS Office applications, One Drive ,email, search, downloading / installing software
    • Skilled multitasker, ability to troubleshoot, technical ,communication and typing skills .
    Perks and Benefits
    • Salary Best in the market
    • Unlimited Incentives based on performance
    • 5 Days working
    • 2 way transport
    RegardsContact UsHR Archana@hidden_mobile Share CV to - hidden_email

Keyskills :
international call centerchat processinternational bpovoice process

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