hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Business Process Analyst I (Technical Writers)

2.00 to 4.00 Years   Bangalore   28 Mar, 2019
JPMorgan
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
Industryanking / Financial Services
Functional AreaTechnical Writing
EmploymentTypeFull-time

Job Description

  • BAU Writers document and maintain standard operating procedures for Operations employees in a fast-paced, deadline-driven corporate environment.
  • Additionally, they act as librarians for supporting business documents.
  • They are responsible for logic flow and gap analysis, adherence to internal styles and standards, and following complex, tightly-controlled processes.
  • We expect all BAU Writers to be well-organized, attentive to detail, flexible, and competent in a fast-paced, deadline-driven corporate environment.
Position Responsibilities
  • Provide writing/editing support to CTO lines of business.
  • Revise or create procedures from documentation provided by the lines of business.
  • Partner with Subject Matter Experts to ensure that procedures accurately reflect current processes established within each department.
  • 15% original writing/85% revising
  • Maintain online repository, posting new/updated procedures as needed.
  • Archive master files and iterative versions for record retention purposes.
  • Balance conflicting demands to support expected work as well as urgent requests.
  • Escalate issues that arise with clients, workload, tools, and processes.
  • Manage relationships with a variety of internal clients and partners, providing consulting as needed.
  • Complete routine administration, including attending meetings (whether internal or client), fulfilling training requirements, and reporting to management or clients as requested.
  • Complete special assignments and projects as needed.
Key Position RequirementsFormal Education
  • Associates degree, but experience may suffice.
  • Note: A Bachelor s degree in technical writing, communication, education, or business is preferred.
Minimum Experience
  • At least two years experience in technical writing, specializing in standard operating procedures.
Knowledge
  • Fluent in English as a first language (including reading, writing, and speaking)
  • OR recently earned a total TOEFL (Test of English as a Foreign Language) minimum score of 90, with a minimum writing sub-score of 25.
  • Aware of and able to use technical writing conventions and methodology.
  • Example: Information mapping
Complexity
  • Ability to work effectively within an environment of conflicting priorities/demands.
  • Must be able to quickly grasp the mechanics of a job function and synthesize the new knowledge into existing parameters.
Communication
  • Must be able to communicate with all levels of employees, including the end-user, project teams, operation managers, and control partners.
Time Management and Prioritization
  • Strong time management
  • problem solving
  • prioritization skills.
Discretion and Independent Judgment
  • Must be able to make independent decisions based on known criteria.
Impact of Decisions
  • Decisions made can impact the CTO organization negatively when accuracy and timeliness of content, risks and controls, and employee relationships are not managed appropriately.
  • The reputation of Operations Documentation is also impacted by employee decisions.
Relationship Building
  • Manage relationships with a variety of internal clients and partners, providing consulting as needed.
Travel
  • Ability to travel is preferred, but not required.
Technical Writing Skills
  • Minimum of two years experience writing SOPs.
  • Basic understanding of structured writing techniques, templates, style guides, and file management.
Technical Aptitude
  • Ability to quickly learn software and web application skills.
Software SkillsMinimum Required:
  • Microsoft Word 2013 (Advanced user)
  • Microsoft Excel 2013 (Basic user)
  • Adobe Acrobat Pro 11 (Basic user)
  • Microsoft SharePoint 2013 (Basic user)
Preferred:
  • Microsoft SharePoint 2013 (Intermediate user)
  • Document Management Systems/Content Management Systems (DMS/CMS) (Experience or basic exposure)
,

Keyskills :
managementprocesssaporganizationelationshipanalysisbuildingtimegapofficecustomerservice

APPLY NOW

Business Process Analyst I (Technical Writers) Related Jobs

© 2019 Hireejobs All Rights Reserved