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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
The roles and responsibilities of the Manager Client Servicing include the following: Identifying opportunities and building relationships with the assigned accounts Meeting customer expectations and response time and providing assistance in formulating solutions to increase the win ratio Performing time -effort estimates for new projects and understanding the parameters of projecting project profitability Organizing project kick -offs and content/ creative/ editing/ QA -related team discussions Participating in training programs and training individuals in the team Complying with quality , confidentiality , and security standards Adhering to and following quality systems , processes , and policies Complying with training and specificationsDesired Skills and Experience: Education BE/ BTech/ BCA , or any degree with MBA Experience 12 -15 years of relevant experience in program management , with adequate experience in E -Learning Healthcare background Should be self -driven and display leadership skills Extensive client development experience with pharmaceutical or pharmaceutical services industry Proven business and negotiation skills Excellent communication skills (verbal , written , and interpersonal) Client -oriented attitude with focus on creating strong long -term relationships with clients , and encouraging others to work toward this goal Ability to manage multifunctional teams and build a conducive work atmosphere,
Keyskills :
newprojects musicmaking qualitysystems clientservicing trainingprograms programmanagement campusrecruitment clientdevelopment clientsatisfaction communicationskills healthcareanalytics technologyoperations qa win pharma training security