Clinical Business Analyst

Job Description

Primary Responsibilities The Clinical Business Analyst will work closely with Bioclinica experts to define the needs and specifications that drive a client configuration.Supports Client Configuration Management by:Understanding the unique needs of the Imaging business units Gathering and documenting requirements from scientific teams , project teams and other stake holders for a client configuration. Creating client configuration specifications. Providing guidance and clarification to the configuration and validation teams on the requirements. Providing support for validation , UAT testing , installation and deployment of software Document and store all specifications appropriately. Supports Product Management by:Developing a deep understanding of business processes and product functionality Collaborating closely with the product management team on all aspects of the system. Providing input to the product team to support defining enhancements and new features. Attending training sessions on new system features. Supporting the resolution of service now tickets when appropriate. Supports Clinical Project Management and Operations departments by:Attending study kick off meetings for new projects. Providing end users training and acting as SME for support Support process and change requests Providing support with client demonstrations Working with operational teams to identify and address areas of operational efficiency; this requires a deep understanding of the business and operational processes Provides leadership by:Presenting to senior management , business unit leaders and customers Providing management and oversight to the release schedule including resource allocation and capacity modelling. Monitors delivery metrics and trends to provide continual ongoing improvement to the department. Collaborating closely with the other managers in CCM group to support all aspects of the client releases. Performs supervisory functions byCommunicating job expectations Planning , monitoring and appraising job results Coaching , counseling and disciplining staff Initiating , coordinating and enforcing systems , policies and procedures Approving direct reports time sheets , requests for time off and / or overtime Performing timely performance evaluations of direct reports Coordinating and conducting new hire interviews; facilitating hiring decision Training new hires on departmental processes and responsibilities Training and coaching staff to function in their current role as well as developing them for future career advancement within the organization. Secondary Responsibilities Maintains Quality Service and Departmental Standards by:Reading , understanding and adhering to organizational Standard Operating Procedures ( SOP ) Establishing and enforcing departmental standards Reviewing and updating company SOPs related to Product Management Contributes to team effort by:Exploring new opportunities to add value to organization and departmental processes Helping others to accomplish results Performing other duties as assigned and deemed necessary Maintains Technical Knowledge byAttending and participating in applicable company sponsored training Qualifications: Education:Bachelor s degree requiredExperience:Minimum of 5 years of experience as a Medical Writer , Project Manager , Business Analyst or other position working collaboratively across business stakeholders , technology organizations and customers in a global environment.Previous experience working in a managerial capacity.Previous clinical trial experience and a working knowledge of clinical trial process.Previous experience with imaging preferred.Experience in developing configuration specifications for software applications highly desirableAdditional skill set:Excellent written and verbal communication skillsExcellent analytical skillsDemonstrated ability to innovateExcellent team leadership and facilitation skillsProven ability to influence cross - functional teams without formal authorityWorking conditions:Travel: 0 - 25%Lifting: 0 - 20lbsOther: Computer work for long periods of timeThis position description should not be deemed all inclusive. Additional requirements and expectations may be assigned. At all times , employees are expected to adhere to company policies and company SOPs.EEO StatementBioclinica is an equal opportunity employer. Bioclinica evaluates qualified applicants without regard to race , color , religion , gender , national origin , age , sexual orientation , gender identity or expression , protected veteran status , disability / handicap status or any other legally protected characteristic,

Keyskills :
hange requestssenior managementnew hiresbusiness analysisbusiness unitsproject teamsmusic makingproject managementproduct managementresoustandard operating proceduresbehavioral trainingteam leadership