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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | BPO / Call Center |
| Functional Area | General / Other SoftwareSales / BD |
| EmploymentType | Full-time |
Responsibilities : Understand project context and key scope and schedule elements.Advise on options, risk and impacts on business processes and technical solutions.Ensure quality of work product for internal technical review and conduct knowledge transfer sessions.Communicate technical problems and solutions to both technical and non- technical audiences.Document development work completed as needed for implementation (i.e. requirements, development & scripting documentation) .Participate productively in collaborative processes as a member of the client solution team.Build positive relationships with clients by providing excellent service/ support and consistent communication as appropriate.Build awareness of the product offerings throughout all lines of businessQualification: Work experience, preferably in a technical role in a client service marketStrong customer service and excellent verbal/ written communication skillsConduct one s self in professional manner when collaborating with both clients and cross- functional teams internally.Must be a self- starter and possess excellent attention to detail, ability to multitask, and effective time management skillsUnderstand full application lifecycleKnowledge of implementing IAN soln over cloudServiceNow administration experience a plusBachelor s degree in Computer Science, Engineering or other relevant field.,
Keyskills :
aws networking automation consulting omputerscience professionalmanner writtencommunication timemanagement customerservice developmentwork clientservice knowledgetransfer productofferings contentmanagement