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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Consumer Durables / Electronics |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Ensure all food preparation, task execution and operational processes are followed as per the SOP in the assigned cluster. Guarantee that the food preparation and other related activates, right from receiving the order to the food being served, are in compliance with the food safety standards with the given cluster. Monitor the comments / complaints of the customers from the assigned cluster and initiate action plans to improve food quality & reduce any food safety issues. Work towards process excellence and continuous improvement for processes like reducing prep - time in the kitchen and other similar areas in the assigned Kitchens. Identify and implement ways to reduce operational costs in the given cluster and eliminate any unnecessary costs thus ensuring that the overhead costs stay within budget. Ensure effective utilisation of the Culinary staff & Apprentices in all the assigned Kitchens by providing training and optimum scheduling thus keeping labour costs aligned to the budget. Identify and Develop action plans for kitchens that need assistance with meeting budget related goals. Responsible for the labour cost of the units assigned to him. Manpower increase or decrease based on the expected orders which again is based on orders forecasts. Conduct weekly Audits of the Kitchens covering all in a month to ensure all SOPs are adhered to (e.g. Recipe SOP, Operations SOP etc.) and take actions to rectify the audit deviations if any. Provide training to the team regularly on Recipe SOPs, Operational processes / Flows etc., review the policies & procedures periodically to ensure they enable the operations team to achieve their success metrics. Coordinate with external vendors for food quality, quantity and pricing issues and take necessary steps to resolve issues if any. Work closely with the Business team & Innovation Kitchen team for Menu Implementation and Category Implementation, Finance and Maintenance teams for any cost / maintenance issues. Liaise with the HR team for organized manpower requirement, staff well being and performance evaluation / training needs if any. Requirements:
Keyskills :
foodsafety takeorders foodquality trainingneeds taskexecution microsoftexcel costmanagement hotelmanagement foodpreparation processexcellence providingtraining behavioraltraining continuousimprovement performanceevaluation hr sop food wor