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Collection Manager

10.00 to 20.00 Years   Bangalore   13 Jan, 2023
MNR Solutions Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryRs 10 - 22 Lakh/Yr
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Collection Process Transformation and Improvement (Chief Manager) Leadership role at group level managing debt recovery process and transformation across Shriram Group of companies. Opportunity to inspire digital forward thinking with pan India presence as it embarks on a journey of transformation Key Skills: Collection and Debt Recovery management, Portfolio Management, Project Management Responsibilities: Lead the transformation journey of Collection Management and process change by leveraging the emerging technologies Identify automation opportunities, conduct feasibility assessment for portfolio management through AI/ML triggers Lead and deliver individual projects or components of large, complex transformation of processes and enabling technologies. Develop and document as-is process description and future automated process description and roadmap Collaborate with stakeholders across the organization to deliver a robust, scalable and secured solution architecture for contact centre Identify long-term opportunities, as well as, opportunities for immediate quick impacts Work closely with a Senior Leadership team across businesses and Technology to drive solutions from a business capability, process standpoint and improve the efficiency Ideal Candidate: Bachelors Degree (MBA preferred) Overall experience of 8 plus years. 4 years of relevant experience in contact center transformation projects Technically sound in terms of Technologies used in Collections and collections change management Ability to evaluate partners & understand business requirement & technology adoption process Sound business acumen, able to make commercial judgment balancing the costs and benefits Ability to excel in an extremely fast paced and start-up like environment Detail-oriented and extremely organized and comfortable working with local and international teams and managemen

Keyskills :
collectionsrisk management

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