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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Education / Training |
Functional Area | Finance / Accounts / TaxSales / BD |
EmploymentType | Full-time |
Duties and responsibilities Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Plan, analyze, and collect on past due accounts while maintaining a strict adherence to our Collections policies and procedures collection calls and/ or correspondence in a fast paced goal oriented collections department. Accountable for reducing delinquency for assigned accounts. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Identify and implement process improvement opportunities in the collection process Dynamic decision- making and impeccable judgment Establish and maintain effective and cooperative working relationships with customers and sales. Internal and External customer interface Participate in team planning meetings High volume phone calls to assigned delinquent customers Provide excellent & considerate customer service to dealers and sales Consistently deliver a high level of service to achieve and maintain high satisfaction levels and support client retention Research, resolve, and respond to issues and inquiries from clients and brokers Process credit card payments over phone and apply cash in accounting system,
Keyskills :
sales research customerservice clientretention ash credit planning payments retention adherence collections cooperative disabilities respondence accountingsystem