Consultant - Business Consulting (Telecom)

Job Description

Who are we Infosys (NYSE: INFY) is a global leader in consulting, technology, and outsourcing solutions. We enable clients, in more than 46 countries, to stay a step ahead of emerging business trends and outperform the competition. Infosys Consulting (IC) partners with clients from strategy through execution to transform their businesses in areas such as business /IT strategy, processes, organization, systems, and risk. Infosys Consulting has 2600+ people across the US, Europe, APAC and India, contributing over $628m in consulting revenue annually. We are Value Integrators we deliver realized business value by managing transformations from strategy / setting direction through execution, including operating and optimizing delivered solutions. IC-CME is dedicated to serving Communications, Media, and Entertainment firms globally. The team in India works with its overseas counterparts and client teams to provide business consulting services to clients in the US, Europe and Asia Pacific markets. Responsibilities: Experience in gathering, identifying, and documenting business requirement and creating functional specifications for new systems and processes. Experience in assessing as-is processes, doing gap analysis, creating to-be processes and making recommendations to implement changes Strong experience in the enterprise and small business sector of the telco market Consulting experience in analyzing B2B customer segments for growth opportunities, designing B2B customer analytics Understanding of B2B marketing processes in telecom Technology Project Management including managing technology vendors and client stakeholders. Manage large projects and programs in a multi-vendor scenario and globally spread team and deliver the outcome leveraging Agile principle and applying DevOps capabilities Lead and manage pursuits with telecom prospects, specifically articulating Infosys products, and services unique value proposition through practical use cases across the value chain Manage, design, and implement leading edge, client-specific solutions, including development of business case, IT strategy development and tools/software considerations around Digital solutions Work closely with client IT teams and business personnel to uncover opportunities and draw actionable insights Involvement in additional internal firm building activities such as knowledge management and recruiting Lead and support sales efforts for new and existing clients in creation of proposals, preparation and facilitation of sales presentations, plan and participate in client meetings and discussions Represent Infosys Consulting and present papers in industry conferences Provide Technology and Consulting Leadership within/outside the firm on trends around one or more of latest Digital technologies (Robotic Process Automation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.) Required Qualifications: Previous consulting experience in a leading consulting firm is mandatory At least 10 years of experience in Business Analysis, designing, defining, or managing projects on digital technologies in telecom industry Broad understanding in one or more of latest digital technologies (Robotic Process Automation, Digital transformation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.) Bachelor s degree / Full time MBA/PGDM from Tier1/Tier2 B Schools in India or foreign equivalent required No travel expected in the near term due to COVID. On a longer term, ability, and willingness to travel as required within and outside India. Preferred Qualifications: Knowledge of one or more digital technologies (Robotic Process Automation, Digital transformation, Business Intelligence, Artificial Intelligence, Machine Learning, Big Data technologies, Data Analytics, IoT etc.) and its application in telecom industry. Strong knowledge of Agile development practices (Scrum), methodologies and tools. Ability to thoroughly understand complex business and technical issues and influence decision making at all levels of the organization without formal reporting structure authority. Excellent teamwork, written and verbal communication skills. Ability to communicate ideas in both technical and user-friendly language. Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary Ability to interact at all levels of clients organizations Understanding of SDLC (Software Development Lifecycle) Proven ability to lead multidisciplinary teams and to build strong relationships with clients The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face. Please note this description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity,

Keyskills :
build strong relationshipsbig datause casesit strategygap analysisb2b marketingbusiness casedata analyticssmall businesslarge projectsmachine learning