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Customer care executives

1.00 to 5.00 Years   Bangalore   27 May, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTextile / Garments / Fashion
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Responsibilities Manage inbound customer service calls from customers. Follow process guidelines when handling different topics and queries. Identify customer s needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way,

Keyskills :
sales customerservice customerrelations billing insurance inboundcustomerservice customercare salesadministration care clarify records research database administration ACD WorkforceManagement CTI CallCenterDevelopment IEX allcenter

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