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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Textile / Garments / Fashion |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Responsibilities Manage inbound customer service calls from customers. Follow process guidelines when handling different topics and queries. Identify customer s needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way,
Keyskills :
sales customerservice customerrelations billing insurance inboundcustomerservice customercare salesadministration care clarify records research database administration ACD WorkforceManagement CTI CallCenterDevelopment IEX allcenter