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Customer Service Executive

2.00 to 5.00 Years   Bangalore   02 Jun, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedia / Dotcom / Entertainment
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

RESPONSIBILITIES:

  • Take detailed requirements of the inbound service requests
  • Match the request to the right team
  • Manage customer expectations when things go wrong
  • Collect feedback post- service
  • Do all of the above with a smile
REQUIREMENTS:
  • Excellent command over spoken Hindi, Telugu (Hyderabad roles only) and Kannada (Bangalore roles only)
  • Good command over spoken and written English.
  • Attention to detail. Singular focus on quality.
  • Basic computer and internet skills
,

Keyskills :
ommunication skills leadership command team skills

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