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Customer Service Executive (International Voice US/UK Shift)

Fresher   Bangalore   19 Nov, 2025
PERSONAL NETWORK
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from Personal Network!Top MNC Hiring Customer Service Executive (International Voice US/UK Shift)Location,: Bangalore Process : International Voice (US/UK Process) Shift: Night Shift (aligned with US/UK Time Zone) Position : Customer Support Associate International VoiceKickstart Your Career with a Leading Global Brand! A leading multinational company is looking for fluent English speakers with strong communication skills to join its International Voice Process team. This role offers global exposure, a high-energy work environment, and excellent opportunities for professional growth.Key Responsibilities:
    • Handle inbound and outbound calls from international customers (US/UK markets)
    • Resolve customer queries and provide accurate product or service information
    • Maintain professionalism, empathy, and a positive customer experience on every call
    • Accurately document customer interactions in the system
    • Achieve performance goals, including call quality, resolution rate, and customer satisfaction (CSAT)
    • Collaborate with internal teams to ensure timely resolution of customer issues
    Job Requirements:
    • Experience: 1 to 4 years in International Voice / BPO / Customer Service
    • Excellent spoken English and strong communication skills (mandatory)
    • Ability to work night shifts (US/UK timings)
    • Strong interpersonal and problem-solving abilities
    • Basic computer knowledge and typing proficiency
    Immediate Joining Contact:
    • Nithin: 98hidden_mobile5
    • Priya: 76hidden_mobile4
    • Nihal: 73hidden_mobile
    Join a top MNC and enhance your career with international experience in customer service!

Keyskills :
international call centerinternational voice processus staffingbpovoice processinternational bpocsr voice

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