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Customer Service Support

0.00 to 2.00 Years   Bangalore   13 Sep, 2022
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 2.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job DescriptionPlease find the details belowRoles & ResponsibilitiesHandling, 1) Escalation Calls from frontline team Extracting the reports and flashing to the branches Motivating the team members 2) Checking team performance on daily basis by updating to team members as well 3)Barging the calls 4)Taking escalations queries from customers , seriners and team Supporting the subordinates to close the queriesInteraction with internal team over pan india 5) Giving information to branches in any urgent queries 6)Arranging pick ups Team MeetingsCross verifying the lost casesJob Type: Full-timeSalary: 200,000.00 - 250,000.00 per monthSchedule:
    • Day shift
    Supplemental Pay:
    • Yearly bonus
    Education:
    • Higher Secondary(12th Pass) (Preferred)
    Experience:
    • total work: 1 year (Preferred)
    • Customer service: 1 year (Preferred)
    Language:
    • English (Preferred)
    • Hindi (Preferred)

Keyskills :
customer supportcustomer servicecustomer supportcustomer service

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