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Customer Success Specialist

1.00 to 4.00 Years   Bangalore   21 Sep, 2022
AASAANJOBS PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaPre-SalesSales / BD
EmploymentTypeFull-time

Job Description

    Hi Folks, We are hiring for Customer Success Specialist one of is an high-growth fintech startup building payment & lending products to simplify education payments company. Interested candidates can apply.Job Criteria Education: Graduation mandatory Experience:Freshers or Expirenced in Insidesales or Telesales can applyTiming:- Day Shift Language: Fluent English. Salary:- Upto 7LPA + IncentivesWork Location: - All Over India ( Work From Office )Roles & Responsibilities:-
    • Tracking customer experiences across online and offline channels, devices, and touchpoints.
    • Collaborating with the core team, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.
    • Identifying customer needs and taking proactive steps to maintain positive experiences.
    • Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications.
    • Analyzing customer feedback on product ranges and new releases, as well as preparing reports.
    • Documenting processes and logging technical issues, as well as customer compliments and complaints.
    • Keeping informed of industry trends and new CRM technologies.
    Interested candidates can revert back or having any reference kindly referAnitha hidden_mobile hidden_email Team HR

Keyskills :
salestelesales

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