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Customer Support

0.00 to 1.00 Years   Bangalore   04 Oct, 2023
LTIMindtree Limited
Job LocationBangalore
EducationNot Mentioned
SalaryRs 3.5 - 4.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. For more information, please visit www.ltimindtree.com.Walkin Drive on 7th October 23 - Time - 8:30 am to 1pmJob Summary -Role: GCC - Ticket Handling/BPOEducation - HR/Finance Graduate
    • Location Sattva Global City, Global village Tech Park, Phase 2 Bldg. Mylasandra, RVCE Post, Mysore Road, Bengaluru, Karnataka - 560 059
    Entry Level OpportunityYear of experience - 1 - 3 YrsCTC - 2.00- 4.50LPAOpenings are for Commerce or HR background candidates with minimum of 6 month relevant experience.Contractual Position - Work in 24/7 shifts, rotational and split week off Third Party PayrollResponsibilities:
    • Bachelors degree or above, with specialization in Finance or HR
    • Previous experience in ticket handling and internal support desk is a plus
    • Ability to handle 80 to 100 calls per day with patience and a soft-spoken demeanor
    • Proficient in responding to employee queries on payroll, HR, and company policies
    • Willingness to work in 24/7 shifts with rotational and split week off (Shift allowance provided)
    • Office-based role, remote working option not available
    Requirements:
    • Bachelors degree or above, with specialization in Finance or HR
    • Minimum of six months to one year experience in relevant field
    • Minimum of six months experience in a voice process or one year experience in email or chat handling process
    • Good communication and written skills
    • Soft-spoken and patient
    • Willingness to work in 24/7 shifts, rotational and split week off
    • This role demands work from office for all days, remote working option will not be available.
    If you meet the above requirements and are passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please fill in the link for confirmation for the interview.

Keyskills :
customer supportcustomer service

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