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Customer Support Associate

0.00 to 2.00 Years   Bangalore   14 Mar, 2023
Esatisfy Solution Pvt Ltd Hiring For Leading BPO
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Hiring for Customer Support Associate at leading BPO.Designation: Customer Support AssociateKey Skills:Excellent Verbal/Written Communication SkillsProficient in EnglishAbility to handle multiple tasks simultaneously with appropriate priority while performing customer service.High on customer centricityStrong soft skillsRequired Experience and Qualifications:Graduate can applyAge should be between 18 to 30 yearsExperience: Minimum 1 Years Exp from BPO,Telemarketing.Package: 20,000 Per Month and incentivesBenefits: 5days working Incentives upto 2k, shift allowance 1k and bonusLocation: Hosur Main Road, Bangalore - 560068, IndiaNote- Candidates must speak Good Gujrati and English, Good command on Hindi speakingRoles and ResponsibilitiesBuilding and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Expanding the customer base by upselling and cross-selling.Understanding key customer individual needs and addressing these.Proficient in all Microsoft applications.Superior product knowledge.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.

Keyskills :
customer supportcommunication skillsvoice processhindibpo hiringgraduate entrygujaratiregional languagecustomer service

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