Customer Support Specialist - Technical

2.00 to 5.00 Years Bangalore 17 Mar, 2023

Job Location	Bangalore
Education	Not Mentioned
Salary	Not Disclosed
Industry	IT - Software
Functional Area	Technical Support / Helpdesk
EmploymentType	Full-time

Job Description

Customer Support Specialist - TechnicalProvide technical assistance to students by responding to incoming service requests and Live Chat about Red Hat Online Learning system Assist students with understanding our Red Hat Online Learning system and course content, and course related guided lab exercises Create Virtual Trainings and support instructors using live chat Collaborate with other members of the Red Hat training teams to resolve issues for our students Perform quality assurance test on lab content produced by the Red Hat Training Continuously expand your knowledge of Red Hat solutions What you will bring Bachelors degree or equivalent experience in the enterprise IT industryExcellent written and verbal English communication skillsPremium customer service skills and prior customer-focused role experienceCommand line expertise of LinuxRed Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE)Shell scripting experience is an advantage,

Keyskills :
salescustomer relationsopen sourcesystem administrationtechnical supportcustomer support

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Customer Support Specialist - Technical

Job Description

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