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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BDSBU Head / CEO / Director |
EmploymentType | Full-time |
Key Role:- To Lead and Manage a Business Unit effectively - Be accountable for the BUs growth and P&L - Collaborate with Peers at different locations for effective delivery - Participate and contribute actively in the Organization and Vertical Initiatives Principal Accountabilities : - Developing and growing the customer account, and customer relationship - Offering innovative services/solutions to the customer - Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings/strategy - Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals - Managing P&L for the Business Unit and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the BU - Compliance to Business contract, SLAs, Agreements, SOW. - Building & effective use of knowledge repository for the BU - Compliance and improvements to domain and organization processes in collaboration with CoE - Implementation of Enterprise Automation Solutions of the organization across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery. - Utilization deriving the Productivity quotient - Continuous improvement of BU specific processes with focus on delivery process excellence - Contribution to vertical decisions and leadership initiatives - Developing, Mentoring & Retaining the talent in the BU - Ensuring integration of people in the BU with effective & periodic communication , Desired ProfileDesired Profile :- 15-20yrs of work experience- Should have experience as Delivery Head for BFSI - Sector within IT Services
Keyskills :
reporting rocessexcellence businessdevelopment deliverymanagement itservices programmanagement customerrelationship customersatisfaction projectmanagement