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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | ecruitment Services |
| Functional Area | Administration / Facility / Transport |
| EmploymentType | Full-time |
Job Details : Experience in various functions of Cloud Operations, Presales, Transition, Delivery.Experience in managing teams in multi/hybrid cloud environmentsExtensive hands on experience on complete project life cycle from RFP/RFI to Steady State delivery.Experience in automation and automation toolsCreates and executes project work plans and revises as appropriate to meet changing needs and requirementsWell versed with ITIL frame work, various delivery models (Onsite Offshore, Global Delivery Model, Dedicated and Shared services, Global Command Center) etc.Suggest Transformation Themes, improvements which can bring in efficiency to the process & hence bring down operational cost.Be able to govern multiple projects/customers and be the face to customer for delivery escalations and improvements.Identifies resources needed and assigns individual responsibilitiesBe able to provide a solution for new customer requirements.Manages day-to-day operational aspects of a project dynamicsReviews critical deliverables prepared by team before passing to customerEffectively applies support methodologies and enforces project standardsPrepares and Presents engagement reviews on a monthly/quarterly basis to senior managementMinimizes exposure and risk on projectDevelops lasting relationships with client personnel that foster client tiesContinually seeks opportunities to increase customer satisfaction and deepen client relationshipsBuilds a knowledge echo system to manage the 24x7 support project with less or no dependency on peopleExcellent abilities in team communications and consensus buildingFacilitates team and client meetings effectivelyEffectively communicates relevant project information to superiorsDelivers engaging, informative, well-organized presentationsResolves and/or escalates issues in a timely fashion
Keyskills :
RfpRfipresalesoperationslobaldelivery