Desktop Support Engineer

3.00 to 7.00 Years Bangalore 16 Jun, 2023

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 3.0 - 6 Lakh/Yr
Industry	IT - Software
Functional Area	Technical Support / Helpdesk
EmploymentType	Full-time

Job Description

Knowledge of advanced computer hardware, including HP Laptops, Logitech peripherals, Avaya phone systems and other key systems.
Experience with desktop operating systems, including RDP.
Extensive application support experience with support experience with Okta, Office 365, Microsoft Office suite, Adobe products.
Basic user administration experience on AD, DNS, DHCP
Basic understanding of network and troubleshooting skills of VPN issues
Working knowledge of a range of diagnostic utilities, including Bomgar remote support, HP support portal.
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
Strong documentation skills.
Ability to absorb and retain information quickly.
Keen attention to detail.

Keyskills :
desktop supportdesktop engineering

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Desktop Support Engineer

Job Description

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