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Event Management

4.00 to 8.00 Years   Bangalore   11 May, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaEvent Management
EmploymentTypeFull-time

Job Description

  • Event Management Bangalore 4 to 8years- JR90349Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamThis role is a part of our Remote Infrastructure Management Team. Develop core versions of software applications for sale to external clients. Identifies client purchasing requirements and technical specifications through Product Management and/or client representatives. Interacts with engineering groups to assist in design changes to equipment and/or software. Trains and communicates with clients on systems application.What you will be doing:
  • Ensure all Events are managed effectively through the Event Management Process lifecycle and are documented accurately in the Service Management Toolset.
  • Attend Post Incident Reviews to feed into Lessons Learned from an Event Management perspective and take ownership of any improvement actions identified as part of the review.
  • Ensure clear guidance on how to manage all events is maintained within the Knowledge Management database.
  • Ensure that the impact of any upcoming Change or Release activities on Event Management is understood and any alternate arrangements are put into place as required e.g. Suppression of alerts during outage windows.
  • Contribute to all regular reviews or meetings related to Event Management, as required.
  • What you bring:
  • Work closely with the Command Center team to ensure that Events are being progressed correctly and in a timely manner.
  • Take ownership of improvement actions identified by the Service Desk, IT Operations, Incident and Problem Management relating to Event Management.
  • Contribute to the introduction and ongoing review of all Event Management procedures, documentation, and statistical reporting.
  • Added bonus if you have:
  • Knowledge of FIS products and services
  • Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
  • Knowledge of financial services industry
  • Knowledge of basic financial analysis principles and ratios
  • What we offer you
  • An exciting opportunity be a part of World s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career in Remote infrastructure Management.
  • Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
  • A broad range of professional education and personal development opportunities
  • Time to support charities and give back in your community
  • Valuable internal opportunities to showcase your talent on Fine Arts/Sports/Fitness etc
Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.,

Keyskills :
remoteinfrastructuremanagement servicedesk itoperations commandcenter onlineprivacy eventmanagement financialanalysis financialservices productmanagement servicemanagement problemmanagement businessoperations ehavioral

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