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Expert Services Specialist

2.00 to 4.00 Years   Bangalore   21 May, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

*Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client*s satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.Member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has strong subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch standard interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Has the ability to provide guidance to junior members. Can actively manage customer escalations. Reviews project requests from clients to determine how to implement using established processes and best practices, or scope production specifications for custom projects. Seeks direction from leadership and escalates issues as required.2+ Years of professional experience. Experience coding experience. Experience with HTML, Adobe Photoshop, CSS, and JavaScript. Previous experience interacting with client/customer base., 2-3 years of experience using digital marketing platforms

  • knowledge of digital platforms
  • Analyze key email performance indicators and identify opportunities for optimizing results.
  • experience in client services, account and/or project management in interactive or email marketing
Background in, and solid understanding of, email marketing, digital marketing, and Saas based technologyteam player with a positive attitude project management experience excellent English oral, written, and presentation skillshighly organized and able to manage multiple tasksBA/BS with a concentration in marketing or business, or equivalent experience ability to negotiate and problem solve Strong data gathering, and analytical skills Technically inclined and comfortable working with Internet technologies, and desire to build technical knowledge Strategic and analytical insight skills, to identify and solve clients business, marketing and technology problems

Keyskills :
subjectmatterexpertise emailmarketing adobephotoshop clientservices digitalmarketing analyticalskills projectmanagement marketingprograms internettechnologies interactivemarketing tatementsofworksow

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