| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Consumer Durables / Electronics |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Managing a team of 120 - 150 Pickup & Delivery Partners directly on a daily basisDrive Pickup & Delivery Partners efficiencies assigned at an individual level.Pickup & Delivery Partner attendance to be maintained basis demand on a daily basis.Improve and maintain promised delivery times for better customer experience.Conduct classroom / field training at individual level for better customer experience.Conduct regular field audits for better compliance among Pickup & Delivery Partners.Manage and control voluntary attrition and control absconders by conducting regularengagement activities.Provide feedback at individual level and conduct weekly one - on - ones to understandproblem areas.Ensure excellent customer experience by solving order level escalations.Support Pickup & Delivery Partners during emergencies and exigencies.Desired Candidate : Prior experience in process design and operations implementation.2 - 8 years of experience in managing blue collared workers.Should have a bike and be willing to travel within the cityShould be available to work on WeekendsKnowledge on supervisory techniques to manage , motivate and train blue collaredworkers.Should know local geographical area knowledge and should be able to converse in locallanguages.The candidate should have entrepreneurial attitude / should be a go - getterMust have attention to detail and critically think through to resolve problems.Must have customer service skills and be able to maintain a consistent , high level ofservice.,
Keyskills :
delivery conducting control training management demand mis design attrition operations engagement attendance compliance voluntary ustomerexperience datamanagement customerservice fieldtraining processdesign