Global Billing Operations

Job Description

Functional Job Title : Billing Transformation - Conversion - Officer

Reports to : BTP AVP

Department/ Division : Controllership, Bangalore/Hyderabad

Background:

State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business - as - usual activities within billing areas and also drives process improvements and automation. Global Billing Function is in the process of migrating to a new technology platform which will be used for all business units and regions.

Basic Purpose of Job:

The Conversion Specialist will be responsible for migrating clients from the legacy system to the new platform. They will perform the following functions:

• Conversion exception analysis (Review the data conversion exceptions, research exceptions, update conversion rules, correct data exceptions
• Reconcile, analyze and document root cause of data and calculation differences between the legacy and new platform
• Work across the project team with business and technology to analyze and explain any issues
• Develop procedures and checklists as required

The Conversion Specialist will work in a fast - paced complex engagement model on a day - to - day basis. The individual will be directly responsible for the resolution of exceptions and conversion of customers to the new billing platform.

Business As Usual (BAU) Activities:

• Collaborate closely with the onshore team to understand expectations and deliverable timelines and ensure that deliverables of the team are load balanced as compared to team staffing.
• Develop the team to adopt owner s mind set , work independently, and effectively manage timelines
• Manage resources to assist with ad - hoc projects and new transactions to support the GBO controller group
• Lead the day to day activities of BTP Conversion Set - up Global level engagement to convert clients from legacy systems to Oracle platform and evolve process for Billing Transformation Performing managerial reasonableness reviews and discussing reporting & analytics deliverables prepared by the team to ensure results make sense, that messaging is on point for the audience and ensuring the core objective of the deliverable is met
• Provide support to key stakeholders of the team to present analytical results, findings
• First point of escalation within the local reporting line for dealing with issues (people/process/technology) and ensuring that compliance requirements are adhered to (e.g. company policies surrounding standard of conduct, information security, employment regulations)
• May be required to participate in or conduct a wide range of accounting and financial analyses on critical and complex issues which may include variance analysis and accounting transactions.
• May serve as a subject matter expert on particular Set - up transactions. Coordinate with onshore team treatment for complex transactions
• Coaches the team and works with onshore leadership to establish the team member goals and gather feedback for performance appraisals.
• Participate in or manage function specific projects as needed
• Ensure completion of deliverable within the committed timeframe including assistance with development of deliverable plans, attending deliverable specific or recurring meetings between the team and the onshore team. Team deliverable revolve around

Keyskills :
rootcause musicmaking clientbilling businessunits legacysystems dataconversion assetmanagement varianceanalysis financialservices financialplanning financialmodelling informationsecurity financialjustification it erp set root basic oracl