hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Hiring for International Voice Process- Bangalore Location

1.00 to 6.00 Years   Bangalore   06 Apr, 2023
LATINUM HR SOLUTIONS PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Dear Candidate,We areoffering you an opportunity to join one of Indias largest international BPOs.Skill: L1 Tech Support withInternational Voice (Voice and Accent Round is included)Experience:1 year to 8 yearsBPO:1/2/3Location- BangaloreShift: US Shift, Night Shift IncludedEducation: Any full time Graduate commerce/science/BE/BTECH, At least 15 years full time education needed.No Diploma/No CorrespondenceJD :The candidate will be engaged in resolvingL1 onlytechnical queries and basic troubleshooting for international clients by connecting with them on call, email, remote and resolving issues like login, application installation, password locked, etc.Excellent English Communication is a must.
    • Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
    • Should have knowledge on basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
    • Willingness to work in any shifts including night shifts
    • Accountable to answer customer requests and assisting customer
    • Should be flexible for voice support
    • Ability to understand customer issue and route to appropriate team
    • ITIL/MCPFoundation certified (Good to have, not mandatory)
    • Must be a strong cross-team collaborator
    • Requires the ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may occasionally require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement
    • Basic knowledge about Systems, backup and Network
    • Ability to drive higher Customer Satisfaction and maintain the defined SLAs and KPIs
    Contact:Nikita- hidden_mobilehidden_email

Keyskills :
international bpovoice processvoice supportinternational call center

APPLY NOW

Hiring for International Voice Process- Bangalore Location Related Jobs

© 2019 Hireejobs All Rights Reserved