Implementation Consultant

Job Description

Implementation ConsultantWhat if you had the chance to work with some of the most iconic brands of our generation What if your work helped drive real business outcomes for the clients that you work with At Regalix, we are on a mission to help some of the worlds leading technology companies achieve scale and success by providing them with tech-savvy marketing, customer success, and sales specialists, who partner with our clients to help find solutions to complex business processes. With 2200+ employees spread across 6 countries on 4 continents, we are always on the lookout for smart individuals who believe in constant learning, are unafraid of experimentation, and have an entrepreneurial growth mindset.With our eyes set on the future, we are looking for an energetic, outcome-oriented Implementation Consultant to join our team of experts in Bangalore. As an Implementation Consultant, you will be working with one of the worlds largest Search Engine companies to support their clients and get more value from using them.Read on to understand more about this opportunity.Who are we looking for We are looking for an implementation consultant who can help advertisers improve returns on AdWords and Shopping via technical implementation and consultation.You would be responsible for developing the right business practices, setting up campaigns and tracking tools, and providing project-related insights.What kind of work will you do
• Assist advertisers in code implementation/campaign setup
• Generate codes with the click of a button and use them appropriately
• Place outbound / receive inbound calls
• Developing and sustaining productive customerrelationships
• Timely follow-ups and scheduled callbacks tocustomers where necessary
• Set high standards of performance for self;assuming responsibility and accountability forsuccessfully completing assignments/tasks
• Display expertise through an understanding ofproducts and processes
• Escalate problems/issues to the Supervisor / Technical Experts when warranted
• Meet the Implementation Rate, CSAT, QA, and other key performance metrics
• Proactively communicate with advertisers and stakeholders
Whats in it for you
• We are a rapidly growing organization with opportunities across the globe
• We believe in continuous learning and encourage our teams to do so through training programs that are catered to personal and professional development
• We are a people-first organization with policies and processes that help you bring the best version of yourself to work
What will you need to succeed
• Excellent communication skills (verbal and written)
• Analytical thinking
• Ability to multitask effectively
• Basic understanding of how a website works
• How websites are structured at the backend
• Flexible for any shift round the clock
• Exposure to the basics of Digital Marketing and WebTechnologies would be an added advantage
• Knowledge of AdWords will be an added advantage
• Average call duration: 20- 30 minutes
• International calling experience is an added advantage
Why Regalix Regalix is an award-winning global revenue operations company partnering with marketing, customer success, and sales leaders to help them drive growth and customer delight at scale. Founded in San Mateo CA in 2005 and with offices in Europe, the USA, and Asia, Regalix has helped over 150+ iconic Fortune 500 brands including Google, Meta, Amazon unlock opportunities and business possibilities at scale.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because we know that diversity strengthens perspective which is instrumental in growth. If you share our values and our enthusiasm, you will find a home at Regalix.Come be a part of an organization that fosters innovation, creativity, collaboration with an outstanding team and the dynamic work culture is the cherry on top.

Keyskills :
international callinggoogle adwords