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Implementation Consultant (Outbound n Inbound)

0.00 to 3.00 Years   Bangalore   19 Jul, 2023
RGS- RAISING GLOBAL SOLUTIONS PRIVATE LIMITED
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaSales / BDCustomer Service (International)
EmploymentTypeFull-time

Job Description

    - Experience: 0 to 5 years- Location: Bangalore- Who are we looking for We are looking for an implementation consultant who can help advertisers improve returns on AdWords and Shopping via technical implementation and consultation. You would be responsible for developing the right business practices, setting up campaigns and tracking tools, and providing project-related insights.- What kind of work will you be doing Assist advertisers in code implementation/campaign setup Generate codes with the click of a button and use them appropriately Place outbound / receive inbound calls Developing and sustaining productive customer relationships Timely follow ups and schedule call backs to customers where necessary Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments / tasks Display expertise through understanding of products and processes Escalate problems/issues to the Supervisor / Technical Experts when warranted Meet the Implementation Rate, CSAT, QA and other key performance metrics Proactively communicate with advertisers and stakeholders- What you will need to succeedExcellent communication skills (verbal and written) Analytical thinking Ability to multitask effectively Basic understanding of how a website works How websites are structured at the backend Flexible for any shift round the clock Exposure to basics of Digital Marketing and Web Technologies would be an added advantage Knowledge on AdWords will be an added advantage Average call duration: 20- 30 minutes International calling experience is an added advantage- Whats in it for youWe are a rapidly growing organization with opportunities across the globe We believe in continuous learning and encourage our teams to do so through training programs that are catered to personal and professional development We are a people-first organization with policies and process that help you bring the best version of yourself into work

Keyskills :
outbound callingadwords

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