Intune and SCCM expert

Job Description

Vmoksha Technologies Pvt. Ltd. is an IT Services Company headquartered in Bangalore, India. Since its inception in May 2001, Vmoksha has emerged as a key player in the global software development and IT services space. Vmoksha is into varieties of engineering projects and custom software development in Web, Mobile, cloud, and Internet of Things. Vmoksha is also building competencies in the emerging technologies like Augmented Reality, Big Data, and Machine Learning. JOB SUMMARY Working as a member of the Global Endpoint Management, this individual is responsible for the support of the Microsoft Intune and SCCM infrastructures. This individual will demonstrate good partnering and cross-functional teaming skills with peers. Working with the team managing thousands of windows clients, iPhones and iPads used inhouse and making sure they are finely tuned and properly secured. As many mobile applications are developed In-house, will have to work with the development teams to find the optimal solution and also be in charge of electronically signing the mobile applications for publication In-house as well as on the public Apple and Google stores. Ensure escalations from Operation / Customer/ Cross teams are handled well and on time (Incidents and Events). Managing Task Change Management Incident Management Configuration (CMDB/ inventory) Management Performance tuning To document WINS/ SOP/ Documents/ How to s To Build and maintain Knowledge Base for Technical Team Building Daily Meet with the Team Knowledge Transfer / Mentor/ Coaching Technical discussion Check system logs for errors and take necessary actions to restore normal service (troubleshooting, escalation to system owner/ local system admins ) Experience in administration and configuration of Microsoft Intune and SCCM Enterprise environment. Experience managing an OS image deployment for large corporate environments Image infra support. Deployment, installation and administration of Microsoft Office, Adobe and other Core Products Functional working and debugging knowledge of IOS Devices, android devices and Microsoft Windows operating systems. Check-in, test & deploy global client application packages on client systems worldwide. Provide technical expertise, guidance and strategic recommendations to other IT groups. Testing and implementing OS and application related patches and service packs Provide troubleshooting & technical support following the ITSM process. Responsible for smooth Operations Manage, Remediate and Report on Device / Workstation Compliancy as per the Policies. Open support calls with Microsoft / Apple/ Application Support if required. Provide regular reporting on infrastructure status: SCCM Client version, Products versions and etc Attend Global Client Engineering Operations meetings Design Device Inventory / Distribution / Metering / Compliance Reports based on customer requirements Knowledge on service restoration and should be part of Service restoration team during issues. Aware of the latest tools and technologies, take part in design and Problem management infrastructure workshops with Ops/ Infra/ Security teams. Investigate issues across the ecosystem as a strong team player. Work closely with Infrastructure teams, IT architects & Technical experts take part in cross-domain virtual teams (e. g platform performance, security, fraud detection, financial reconciliation etc. ) Collaborate daily with Product, Project, and Infrastructure teams. Automate where possible, Work on making the systems and processes to be compliant with standards and regulatory requirements. Minimum qualification Graduate / B. E / B. Tech 5 8 years experience, in which at least 3 year s direct work experience with Microsoft Intune and on System Centre Configuration Manager working on Device Management, App Deployment, Managing Compliancy, Software Management, Patch Management and Reporting. Extensive knowledge of call logging system (BMC Remedy, Peregrine, etc. ) Administering and Deploying System Center Certification with the latest Version is mandatory Technical skills on End Point Management and End point security like firewall, security patching , disk encryption, preferred Microsoft technologies A sound working knowledge of computer network operations in a complex Microsoft Windows, Unix/ Linux, Cisco, Ethernet, and TCP/ IP environment with Internet access. Good understanding and knowledge on latest Windows Operating Systems (Server and Client OS) Good understanding and knowledge on Microsoft Office Products Able to work and troubleshoot MS SQL latest versions Experienced at designing reports from SCCM and Intune console. Knowledge on Ms SQL Query building Good Understanding of Active directory,

Keyskills :
baggagehandlingsystems customsoftwaredevelopment mssql bigdata itservices calllogging teambuilding systemcenter virtualteams knowledgebase frauddetection customsoftware omputernetw koperations