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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration,General / Other Software |
| EmploymentType | Full-time |
Job Opening Details back to list Reference Code: RRF005325 Job Title: L2 Avaya Engineer Category: #LI-DNIPerform and assist in the installation, Configuration and Programming of Avaya product suite not limited to gateways (G700 or G430 or G450 or G650),SM, CM, CMS, AES, AACC. Having appropriate Avaya certification to take up queries with Avaya TAC and assist in installation of patches and licenses. Ticket AnalysisTicket ManagementBreak fix (Configuration related)Non Functional ReviewPre-Production verificationNon-Production SupportApplication patchesLiaise with vendorService maintenance (reboots) In co-ordination with the platform teamCertificate renewalUser queries/responsesProject HandoverStart / Stop ServicesReports & Meetings:Users adhoc requests (without tickets)Weekly meetings (BAU / Projects)Provide Audit evidence / usage statistics upon requestHealth Check reports7. Testing1. Complete VIT as per agreed test plan2. Provide support for SIT, UAT and HA testing.8. Knowledge Transfers and Training9. Cutover and First Business Day Support10. HA 1. Complete migration of existing data 11. Documentation1. Provide a Detailed Design covering the following: o Production HA AIC and OAo As Buildo User and Administration Manuals. Key Skills: Avaya, Call Manager/Communication Manager, SM, AES, CMS Location: BAN Required Experience: Min 3 yrs Positions: 1,
Keyskills :
aesdesignemailbusinessweb standardstridiontacstatisticsuatsitaicg450administrationrmgdetail designmaintenanceinstallationw3ccmsavaya