hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

L2 Support Engineer

8.00 to 13.00 Years   Bangalore   09 Jun, 2023
Quess Corp (Magna Infotech)
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Role - L2 SupportExp - 7 to 15 yearsLocation- BangaloreNp- 15days to ImmediateL2 support handles the tickets that L1 routes to them. This support team can also generate tickets for any problem they notice. L2 support specialists have more skills, more experience in solving complicated problems relevant to them and can help L1 support people troubleshoot problems.Strong SQL knowledge on Databases like Oracle/Teradata/Snowflake.Knowledge on Concepts of Data Warehousing is a must.ETL tool knowledge like Talend/Informatica/DataStage/Azure and other technologies.Knowledge on cloud technologies is an added advantage.Unix Shell Scripting, performance tuning and troubleshootStrong in data analytical skillsExperience on Ticketing tools like JIRA/ServiceNow etc. is a must.Effective communication skills; verbal, non-verbal and writtenExperience with maintaining DWH pipelines and writing SQL queries (Azure SQL, Azure Data Factory) any other experience with Azure resources would be a plus.Good understanding and exposure to ITIL frameworkSome light debugging duties using SQL will be required to develop queries/reports of varying complexity to troubleshoot and recommend fixes to development teamsCoordinate with business and IT groups to ensure reliability of the RDW systemMonitoring dashboard and escalate issues where neededProviding 24/7 operational support to all production practices on holidays and weekends.Coordinating with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production ticketsMaintaining logs of all issues and ensure resolutions according to quality assurance tests for all production processesActing as the point of contact for the data warehouse production eco systemNote:Shift work required

Keyskills :
snowflakeoracleservicenowjirainformaticateradata dbaitil

APPLY NOW

L2 Support Engineer Related Jobs

© 2019 Hireejobs All Rights Reserved