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Looking for the NSP/OMS TEC (3LS) Engineer

4.00 to 6.00 Years   Bangalore   07 Jan, 2023
Nokia Solutions and Networks India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaEngineering Design / Construction
EmploymentTypeFull-time

Job Description

    About NokiaAt Nokia we create the technology to connect the world. Developing and delivering the industrys only end-to-end portfolio of network equipment, software, services and licensing that is available globally. Through our research teams, including the world-renowned Nokia Bell Labs, Nokia is leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies. Nokia adheres to the highest ethical business standards as we create technology with social purpose, quality and integrity. A truly global company, we are 160 nationalities working in more than 100 countries.About IP Optical NetworksOur IP/Optical Networks business group (ION) includes IP, optical and network automation technologies and related services sold to our communication service provider customers as well as adjacent markets including webscale companies and enterprises. Our comprehensive wide area networking (WAN) solutions enable our customers to build and operate automated, secure, and high-performance networks at massive scale helping to interconnect people and things from any broadband access modality to and among - edge clouds, central clouds, the Internet, and other services and data centers.Job DescriptionThe primary objective of TEC is to provide 24x7x365 technical support for NMS (Network Management Systems) products including 1350OMS/NFM-TThe job requires includes 24 hrs support response on a rotational basis.The job assignment focuses primarily on remote technical support and combination of New Product Introduction and Pre-Sales assistance support- Train Customer Delivery members on new products/ features. Functions and Responsibilities (Scope of Work) Support the identification, characterization and verification of design defects or deficiencies in deployed productsDiagnose and determine problems symptoms and work around procedures prior to escalation to R&D by replicating product defects using lab equipmentDirect interface to R&D to create, monitor and report on MRs, ECOs and FRB Administration via JIRAWrite generic test plans for customer lab evaluations, major initial network deployments and field trialsSupport system verification testing during critical times and learn productDevelop, verify and document upgrade procedures in customer s networksReview and provide feedback on customer documentationMaintain lab equipment for customer demos and investigation/replications of product defectsContribute to technical input for knowledge sharing; i.e. Technical Alerts, Operational Notice, etcAssist with Type Approval Testing for new pre-DR4 productsTrain Customer Delivery members on new products/featuresImagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create the technology to connect the world.Additional Information,

Keyskills :
customer demosbroadband accesstechnical supportknowledge sharingnetwork automationsystem verificationnmsmrsjiraedgeecosdemoscolordesign

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