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Network Engineer

3.00 to 5.00 Years   Bangalore   13 Jun, 2020
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

Role: IS Network Engineer, EMEA / APAC / Americas, Corporate Network (TP3)Key Skills: Vendor Management, Technical background in MPLS, (SD)WAN, Wifi, Firewall, Internet and IS Security SystemsExperience:Multi-national Network Management, Cloud IP Voice and Managed WAN providerExperience working with a run / support partner in a global project and technical deliveryThis is a hands on role, 50% plan, 50% delivery (as needed)Experience in the implementation of multi-national, multi-site cloud voice and managed WAN solutionsUnderstanding of internal and external connectivity models (ISDN/SIP Trunking)Demonstrated experience in troubleshooting call routing, network performance and VoIP quality issuesDemonstrable expertise on the Cisco IP / UC and PABX voice technologiesKnowledge of legacy PABX systems, and managing these platforms through delivery partners, general legacy telecom technologiesAbility to travel to global (Finastra) locations for project and planning work (as required)Soft skills required:

  • Excellent English written and oral communication skills
  • Strong technical documentation capability
  • Organized, methodical and high attention to detail
  • Takes full ownership and be accountable of solution deliver and services
  • Takes ownership of learning and career progression
  • Cultural knowledge of key Europe Middle East / Asia Pacific / America s countries to affect change in regional operations
Desirable, but not essential
  • Experience deploying Microsoft Collaboration offerings such as Office 365
  • Experience deploying cloud based video coloration solutions such as MS Skype / Teams and Zoom
  • Avaya to Cloud migration
  • Cisco call centre solutions including Social Media / Channel support
  • CCIE level certifications for voice and routing / switching / wan
Qualifications: CCNP Routing and Security, Collaboration or Voice certifications, ITIL (latest version)KeyResponsibilities:Planning and Leadership
  • Key enabler to Technology Roadmap for corporate network, voice and collaboration including detailed technical plan. This will include building, maintaining and executing with team support.
  • Keep up to date on evolving technologies and trends to position Finastra Voice and Collaboration for our global future
  • Work with leadership to ensure aligned delivery of agreed solutions.
  • Support the Senior Manager and Head in the assessment of future cloud based network and voice technologies (as needed, special assignment)
Documentation / Vendor
  • Assist in inventory of all critical systems, licensing and components in Cisco voice (SW / HW) in region and global (as needed / where appropriate)
  • Assist in inventory of Line Inventory with support of the IS finance team for EMEA / APAC / Americas region
  • Technical liaison of local vendor (HW / SW / Support / Service) service support agreements with support of IS Leadership
Production
  • Ensure ongoing Operational Readiness including backups, monitoring, DR and general health with team and delivery partners
  • Daily oversight of system utilisation, growth analysis and capacity planning and process recommendations for improving efficiency
  • Work with cross functional teams in delivery and ongoing maintenance as required. This is a collaboration effort from within corporate network and other local / global teams.
  • Oversee Installation, support and maintenance of production voice networks and systems
  • Integrate network services including but not limited to switching, routing, wireless networks and network security
  • General understanding of server, AD and security design and topology
  • Document process to support delivery partner in performing moves, adds & changes
  • Level 3 and 4 senior oncall (as needed rotational)
,

Keyskills :
troubleshooting switches routers networking ciscovoice socialmedia ccnprouting networkservices criticalsystems vendormanagement capacityplanning networkmanagement oralcommunication networkperformance isco callcenter

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