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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Work on Project tasks to implement proposed design/ solutions Ensure proper operations of the UCB installations Propose new solutions in alignment with UCB global standards Working with inshore/ offshore team for transition Coordination with other project team Troubleshoot system malfunctions Investigate and analyze the root of problems Provide high quality technical support Perform 2nd level troubleshooting of Cisco Routers, Switches and Wireless Perform Event, Incident, Change and Problem Management as per ITIL standards defined in UCB Manage Network Management Tools MRTG, SolarWinds, Cisco Prime Infrastructure, Syslog, NetFlow, Cisco Identity Security Engine, etc. Coordinate with L3/ Architects to manage incidents and ensure resolution within SLA OOHS (On Call) support for WAN/ LAN/ Wi-Fi related issues. Training L1 operations team on technologies Defining and documenting operations tasks Define, document and manage implementation of network-wide changes University Degree in Electronics/ Computer Science/ Electrical Required with 4 years or more experience in LAN/ WAN/ Wi-Fi deployment and support Must have at least 3 year experience in Remote Mgmt. CCNP certification in Routing and Switching mandatory Wireless certification CCNA (Wireless) Trained in ITIL (v3) best practices mandatory. IT SKILLS Experience with install, configure, monitoring and troubleshooting of Cisco LAN/ WAN/ Wi-Fi technologies. Experience with WAN technologies such as BGP, EIGRP, OSPF, failover configurations, Frame- Relay, MPLS, etc. Experience with LAN technologies like, VLAN, VTP, HSRP, STP, etc. Experience with Cisco Wireless technologies Experience with Cisco Intelligent WAN Experience with Cisco Wide Area Application Services Experience to Network Management tools like Cisco Prime Infrastructure, Cisco Identity Security Engine, SolarWinds, NetFlow, Network Analyzer, MRTG etc. Knowledge of call ticket system (BMC Remedy, ITSM) Experience with a wide range of Cisco Products related to Routers, Switches, Wireless LAN Controllers, and other supporting products.,
Keyskills :
ccna lan stp etworkmanagement ciscorouters wirelesstechnologies applicationservices technicalsupport ciscowireless networkanalyzer problemmanagement