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Noc Engineer

2.00 to 3.00 Years   Bangalore   18 Oct, 2023
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities.
    • Candidate should be willing to work in 24x7 rotating shifts.
    • Monitor a wide variety of information and network systems that include, Circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems and core applications.
    • Will be responsible for the uptime of the various client projects being managed /monitored.
    • Any certification like CCNA, MCSE, MCP, CEH would be preferable.
    • Regularly examine multiple monitoring systems for unexpected deviations.
    • Should be responsible of level 1 troubleshooting of Backup, Server and Network related issues.
    • performs real-time monitoring, investigation, analysis, reporting and escalations of security events from multiple sources including events like: Network intrusion detection, Host based intrusion detection, Firewall logs, etc.
    • Tracing, reporting and escalating malicious activity such as policy violations, Malware etc., lifecycle from end-to end
    • Perform network & host security event monitoring of alerts originating from Security Information Management (SIEM) tool & Intrusion Detection System (IDS).
    • Clearly document investigative steps undertaken during threat analysis for audit and internal knowledge base.
    • Validate automated alerts for genuineness and assign severity.
    • Capture root cause if issue is resolved.
    • Need to make sure that issues are handled in right time frames as per the SLA / commitments.
    • Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact.
    • Maintain service level agreements by maintaining NOC escalation time lines and continuous re-assessment of open issues.
    • Generate Daily/weekly/monthly reports.
    • Good Oral communication, ability to participate in severity calls
    • Good Email Communication skills
    • Ability to demonstrate ownership skills for tasks assigned.

Keyskills :
ccnanocswitchesfirewall

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