| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 4.0 - 8 Lakh/Yr |
| Industry | Education / Training |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Responsibilities include :- Monitor and review user comments, suggestions, feedback and complaints across all online platforms including social media and review websites- Respond & engage with customers in a personalized manner to demonstrate that the brand genuinely wants to help resolve issues and deliver a delightful experience- Promptly respond to both negative and positive comments & feedback within the best possible turnaround time- Work closely with the Operations team to help resolve customer complaints and queries.- Monitor, track, analyze and report on feedback and online reviews- Ensure latest learner reviews are updated frequently for the website with the help of marketing & operations team- Handle partner relationships with various review platforms & websites- Work closely with Social team to enhance positive sentiment for the brand on social mediaSkills needed :- Relevant experience for 2-4 years in ORM- Excellent verbal communication and writing skills in English- Excellent interpersonal and communication skills- Hands on experience with social media platforms- Attention to detail, critical-thinker and problem-solver Roles and ResponsibilitiesSalary: 4,00,000 - 8,00,000 P.A.Industry: Education , Teaching , Training Functional Area: Other Employment Type: Full Time, Permanent ,
Keyskills :
brandcustomer complaintstrainingcommunicationeducationbloggingturnaroundverbal communicationoperationsonline platformswritingreviewspress releasessocial mediamedia relationssocial media marketingmarketingwriting skillsteachingfacebook