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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Rs 2.5 - 6 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Sales / BDSales Support / MIS |
| EmploymentType | Full-time |
JOIN THE Leader in Customer Support COMPANY in BPO/ Call Center / Customer Care Call@99011486358884219680 /9901148635THOSE WHO SEE THE INVISIBLE.DO THE IMPOSSIBLE.Exciting Career Options in Reputed MNC Clients @ BangaloreBrief About Client :- A BANGALORE based MNC , A leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management which serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its banner .Post :-Sr. CSR Analyst / CSR Analyst / CSR / Sr. CSRExperience :-0.6 Months to 1 years in International Voice is MUSTQualification:- Any Graduate / UG / 10+2+3 / 10+2 / 10+3 / BERemuneration:-3 L to 5.5 L (Based on Current CTC )Location :-BANGALORECAB :-2 WAY CAB PROVIDEDSHIFT :-Rotational US / UK / 24/ 7 Shifts-Candidate should possess excellent oral and written communication skillsCandidate should have 6 months to 3 years of experience in Customer Support / Voice Process.Prior experience in Customer Service industry will be an added advantage.Should be open to work in Night shifts.Responsible for dealing with International ClientsMust be willing to work in an environment that requires some amount of phone-based customer interactionExcellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedMS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound callsMaking follow-up calls and fixing appointmentsHandling the customer queries.Lead HandlingHandle Telephonic inquiriesMust have Good Communication Skills.*Must be comfortable for Calling.*Handling enquiries & coordinating/following up accordingly.*Good knowledge of MS-office & basic internet .Excellent communication with International Voice experienceFor more details reach out the following HR @ PERSONAL NETWORK
Keyskills :
websales marketinganalytics crossselling presentationskills creative productknowledge telesales innovative inboundtellecalling insidesales xcellentcommunicationskills tele-sales fieldsalesleadgeneration teamplayer