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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Oracle Service Cloud CX / TOA DeveloperOracle Service Cloud CX / TOA Developer - Inspirage India Inspirage is looking for a highly motivated candidate with 10- 15 years of experience in ServiceNow/ RightNow modules along with modules like TOA (or other modules in CX stack) to take on the role of Oracle Service Cloud CX / TOA Developer.Oracle Service Cloud CX / TOA DeveloperBrief Company Description: Inspirage is the integrated supply chain specialist firm solving business critical challenges from design to delivery. The company delivers end-to-end consulting and implementation solutions that link Enterprise Resource Planning (ERP), Product Lifecycle Management, Supply Chain Management and Logistics Management. Inspirage partners with their customers to break down information silos and optimize performance to accelerate innovation, fuel growth and achieve operational excellence.Inspirage is a Platinum level member of Oracle PartnerNetwork (OPN) and has been recognized by Oracle with numerous awards, including Oracle Excellence Award for Specialized Partner of the Year in 2018, 2017, 2016, 2015 and 2014. Headquartered in Bellevue, Washington,USA, the company has global presence with offices in North America, Europe, Middle East, and Asia.Requirements: 10-15 years of experience having worked on ServiceNow / RightNow modules along with modules like TOA (or other modules in CX stack) Experience of having worked with additional ERP modules is preferred but not mandatory Extensive experience in administrating and maintaining the contact center solution using Oracle Service Cloud Expertise in configuring the agent desktop and automating business processes using contextual workspaces, workflows, agent scripting & business rules Expertise in customizing standard pages as well as building custom functionality in the customer portal of Service Cloud CX Developing .Net add-ins for integration with external applications Experience in being involved in the various phases of project implementations Adaptability to new technologies Skills to troubleshoot application defects Strong logical skills to derive concrete software solutions Customized reporting and objects within RightNow to ensure the tool meets and exceeded business needs for tracking metrics Required Competencies: Integrity Adherence to business ethical principles with demonstrated honesty and courage Intellectual Curiosity A keen interest in personal and professional learning and development Leadership Ability to clearly articulate an inspiring vision for people to follow Planning Planning and prioritizing work to manage time effectively and to accomplish priorities Interpersonal Skills Demonstrated ability to work effectively with others Commercial Orientation Ability to identify market opportunities and the effective implementation of strategies for improved financial performance for the short and long-term Inspirage offers a competitive compensation and benefits package that is comparable to the best in the consulting industry. This package includes: Medical insurance that begins on your date of hire and includes dependents Group Personal Accidental Insurance for short-term and long-term disability coverage Privilege and casual leave along with public holidays Oracle Service Cloud CX / TOA Developer Inspirage is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on skills and business need.,
Keyskills :
productlifecyclemanagement productlifecycle supplychainmanagement productlifecyclemanagement enterpriseresourceplanning lifecycle erpmodules supplychain contactcenter businessrules customerportal workeffectively resourceplanning medicalinsura