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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Job Skill: Collections - VoiceDesignation: Career Level - 13-Associate Job Location: BengaluruQualifications: Any GraduationYears of Experience: 0-1 yearsAbout AccentureAccenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the world s largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.comClick here to know why to join us.Job SummaryYou will be aligned with our Finance Operations vertical and help us in determining Financial outcome by collecting operational Data / Reports, whilst conducting Analysis and Reconciling transactions.You will be working as a part of Order to Cash Processing team which will be accountable for Order to Cash process that starts from customers enquiry and involves sales order from customer to delivery and invoicing.You will be responsible for Collections - Voice where in you need to have knowledge of O2C collection/disputes, various ageing buckets in collection process. You will be responsible for key metrics / service level agreement, bad debts & how it is treated in collections process, experience in customer service voice experience - international/ domestic. You should have an understanding for Collections, debt collection, reporting on aged debt, dunning process, bad debt provisioningGood to have skills: Collections - Voice,Good communication skillsRoles and ResponsibilitiesIn this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Interaction is within own team and direct supervisor. Detailed instructions on all tasks will be provided at this role with close supervision. Decisions made impact own work and are closely supervised. Individual contributor as a part of a team with a predetermined, narrow scope of work.,
Keyskills :
finance ustomerservice debtcollection salesorder collectionsprocess ordertocash