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| Job Location | Bangalore, Chennai, Pune, Mumbai City |
| Education | Not Mentioned |
| Salary | Rs 3.0 - 6 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Application Programming / Maintenance |
| EmploymentType | Full-time |
Be responsible for tracking and analysis of reputation factors and coachingsuccessful management of organizations online reputation. Understand organizations goals, create and execute strategies to exceeddefined goals Be responsible for all regular (and ad hoc) reporting and analysis providingcrucial insights into further sales and marketing opportunities, and effectivelycommunicating this to the Seniors/ Management. Monitor the socialaccounts across web. Monitoring will be done through atool as well as manually Communicate with the target audience online and educate the individualabout what the brand offers Make the brand experience better for a user who seems dissatisfied Ensure the TAT predefined by the organization is maintained Acknowledging compliments && showcasing the same on brand social mediapages Handle response management through a social media listening tool Share the brand comments real-time with the brand managers Give a way forward strategy and providing a new direction to the brand formaking the consumer experience better and work with leadership to explainand modify strategic plans Benchmark our brand against competition on the same metrics Responsible for hands on interaction within social media sites such asFacebook, twitter etc and with off-site social properties other people blogs,other company Facebook fan pages, forums etc Responsible for understanding, analysing, measuring and reporting of brandhealth and sentiment. In-depth understanding of Social Listening and Keyword based Listening.
Keyskills :
ormsocial mediamonitoring