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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Pre-Sales |
| EmploymentType | Full-time |
A Pre - sales Executive is the linchpin of Livspace as you will be the first point of contact when a customer needs any design help or general information about Livspace offerings. We are looking for a fun and committed individual who understands design and aesthetics to the core. Someone who understands the gravity of the role and says yes to all the following questions - Do you want to solve a problem Love talking for hours on end Prefer a phone that rings over a phone that sits Patience is your middle name If you just yelped out a booming yes , you must be the one! Location : Bangalore Job Type : Full - time Experience : 2 - 4 yrs in customer facing roles / inside sales roles as the role would involve high degree of customer interaction. Key Requirements: Great written and verbal communication skills Good listener with active problem solving skills Good interpersonal , analyzing & follow - up skills Quick learner and open to learning new channels or processes Flexible with work timings / schedule and availability. Multitasker with flexibility to work in different work roles. Ability to educate the customer about the benefit of choosing Livspace over competitors Ability to collate requirements post the call with the customer Good working knowledge about home interior design and products would be an added advantage. Responsibilities Reach out to prospective customers basis the customer enquiries given by Business Manager while strictly following call time SLAs , Guide customers about Livspace design services and products for end to end home design projects Making sure that the quality of the calls is extremely high Schedule the detailed call with our design team through internal tools Follow up with internal team members to ensure that appropriate action has been taken on customer requests and complaints Make reminder calls to clients , send follow - up emails and schedule appointments , make sure the call happens on scheduled time Feedback calls to customer Keeping records of customer interactions and different transactions , recording details of comments , inquiries & complaints. ,
Keyskills :
selling sales slas adobe marketing nteriordesign insidesales verbalcommunication customerfacingroles customerservice industrialdesign problemsolving communicationskills datascience