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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Contribute to the global strategy and ongoing evolution across all sector and client types - Lead a team of experts to support clients using digital platforms that apply to the full Client Lifecycle (on-boarding, renewals and exits/account closures) - Strong focus on Client; to be innovative in changing processes & procedures, leverage technology to service clients / RM via voice/chat/video (digital) platforms (to ensure minimal back and forth movements of profiles between various workflow stages / baskets) - Drive customer service automation with cutting edge technologies such as AI - Own and manage the cost of resolution of customer requests and complaints - Designing and developing - best in class- performance reporting to clients - Responsible for establishment and enrichment of Digital service offering - Responsible for developing, maintaining and managing MI outputs relating to Digital and utilization of MI to drive improved performance,
Keyskills :
globalstrategy customerservice serviceautomation edge strategy renewals profiles evolution automation enrichment utilization GlobalManagement GlobalOperations erf mancerep ting rep ting perf mance GlobalStrate