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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Job DescriptionIQVIA is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Executing, Monitoring, 1st level fixing and 2nd level escalating Reporting and rerunning production processes as defined in Schedule First & Second level break - fix support for Mainframe - Infrastructure and its components.
Participate in Root Cause Analysis as appropriate. Ensure daily process & procedures remain accurate and up to date. Ensure account checklist items are completed and signed off. Diagnose, troubleshoot and report/resolve interruptions or problems in system processing and or hardware anomalies. Providing Production support 24X7 which involves escalation of abend. Provide immediate fixes to the production abends. Solving production abends as per the abend document. Monitor batch cycles for daily, weekly, monthly, quarterly, yearly jobs and report statistics to client. Ensure timely completion of the batch cycles as per the schedule. Check for long running jobs and investigate in case there are any loop back issues with batch jobs.Join UsMaking a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for
,Keyskills :
root cause analysisroot cause data domainsocial media data scienceproduction support advanced analyticsdatabase administration