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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BDERP / CRM |
| EmploymentType | Full-time |
You have an analytical mind and a passion for customer success. You are a self- motivated individual who takes pride in their ability to deliver high quality solutions to their customers. You re looking for an opportunity to be on the forefront of the cloud revolution and process a strong technical and analytical background with experience supporting cloud computing products, services and solutions. You have a can- do attitude and strive to make things happen for customers. You re looking for a collaborative environment whose teams care about the product they are creating, how they create it, and the impact it has on customers business objectives.
What is primary need, technical challenge, and/or problem you will be responsible for
CloudHealth manages 11B USD in cloud infrastructure spend as of today. As part of our goal to double this number we are looking to initiate a Professional Services Hub in India. As one of our very first team members you will support CloudHealth s growing Professional Services Business in North America, Europe and APJ. You will design and develop custom solutions, but also solve cross- functional customer challenges in collaboration with Sales, Product Management and existing Engineering teams.
What do you have to be successful in this role
A Bachelors Degree, preferably with a technical focus; Computer Science, Math, or related background is a must. A Master s Degree is desirable and will be considered as a nice to have. 5 + years of relevant experience of implementing SaaS solutions with a track record of on- schedule delivery. Practical understanding of cloud- centric architectures and services Professional experience with multiple programming and scripting languages is a plus. Experience in customer facing, problem solving positions. The ability to work in a fast- paced team- oriented environment, using company resources to solve customer challenges/requirements Strong customer presentation skills with customer facing documentation. Strong communication, time management, and interpersonal skills. Basic project management skills are required. Experience with BI reporting, data analytics software a plus. Familiarity with cloud platforms is a big plus (AWS, Azure, GCP, OCI etc) Any cloud certification with AWS, Azure, or GCP is desirable. What type of work will you be doing What assignments, requirements, or skills will you be performing on a regular basis
As part of the CloudHealth Professional Services Team, you will:
Implement CloudHealth in the most effective, efficient, and creative ways to ensure successful user adoption and overall success with our products through an understanding of the customers existing business models and processes Manage multiple concurrent mid- sized projects Support Senior Consultants with your technical input for developing Statements of Work during the pre- sales process to define the project objectives, scope, deliverables, dependencies and risks Consult customers on best practices regarding CloudHealth configuration and usage Create detailed specifications outlining the requirements for both external and internal stakeholders Consult with clients on analysis and findings to ensure clarity on solutions Document all work with customers including solution design and configuration Managing internal resources and clients to ensure on- time on- budget delivery of projects Manage multiple mid- sized projects in parallel
,Keyskills :
makethingshappen statementsofwork deliveryofprojects socialmedia musicmaking salesprocess useradoption dataanalytics cloudcomputing problemsolving solutiondesign timemanagement computerscience managementskills projectmanagement productmanag