Quoting & OM Process

2.00 to 5.00 Years Bangalore 17 Jul, 2023

Job Location	Bangalore
Education	Not Mentioned
Salary	Rs 2.0 - 5 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)
EmploymentType	Full-time

Job Description

Should have good knowledge and working experience in Quoting Process, preferably in IT Support industry.
Knowledge on concepts like Pricing, Discounts, Gross Margin, Purchase Order
Good understanding on who is a Vendor, Seller, Buyer, Customer etc.
Interact with the sales team through chat or calls through Microsoft Teams/WebEx
Provide email support (inbound/Outbound emails)
Interact effectively with upstream and downstream teams

Good understanding on Quotations Management process. Quote to Order.
Clear written & oral communication skills with internal customers.
Experience in working on ERP systems i.e. SAP & Web based tools
Works well with cross functional teams
Good knowledge on KPIs and SLAs
Acumen for quality at work.
Very Good knowledge on MS Excel
Must have hands-on experience in working on Quotations process

Keyskills :
gross marginorder managementpurchase order

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Quoting & OM Process

Job Description

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