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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Other Software,Sales / BD |
| EmploymentType | Full-time |
Who are we:AI has been redefining the way enterprises work and contact centers are no exception; in fact, its one where AI is increasingly in demand. The use of chat bots, machine comprehension, named-entity recognition, sentiment analysis, recommender systems, speech recognition, fraud detection, etc. has led to boundless improvements in contact center efficiency and customer happiness. Ciscos Contact Center solutions enable businesses to improve customer service and deliver personalized customer experiences by harnessing the power of big data and AI thats what you will do!Over 3 million agents across 30,000+ different enterprises use Cisco Contact Center solutions and will be using your solutions to deliver a phenomenal customer experience to billions of people.Learn more about us: http://cs.co/contactcenter Who Youll Work With:Youll join a newly formed, high-caliber team thats building greenfield AI solutions for contact centers. Were customer-focused, data-informed, passionate about solving ambitious problems, keen on getting things done, and we do it all with craftsmanship.Who You Are:You know how to build AI solutions at scale. As a Senior Data Engineer, you will design and build scalable and reliable Big data pipelines and Stores in our AI Platform. You will mentor and lead others towards making sound technical decisions. Youre passionate about learning, research, and using state-of-the-art technologies and software development techniques.Your skills and experience include:Required Skills:7+ years of software development experienceExperience in Big data Technologies such as Apache Kafka, Flink, ElasticSearch, Redis etc.Big Data Programming with languages like Java, Scala, PythonMicro-Services Design & DevelopmentCloud native Development/Deployment in AWS or GCPDesirable Skills:Building gRPC Clients & ServersREST APIs Design & DevelopmentMachine Learning Model building & Serving with Tensorflow, Pytorch, Keras, scikit-learnReactive UIs Design & Development, Javascript, React, AngularJSExperience building production AI solutionsWhy Cisco:#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.We embrace digital, and help our customers implement change in their digital businesses. Some may think we re old (36 years strong) and only about hardware, but we re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you can t put us in a box!But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.So, you have colorful hair Don t care. Tattoos Show off your ink. Like polka dots That s cool. Pop culture geek Many of us are. Passion for technology and world changing Be you, with us!,
Keyskills :
content managementemailsqlanalyticsapachebig datapop cultureapache kafkacontact centermodel buildingfraud detectioncontact centerscustomer service