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Senior Network Consulting Engineer

3.00 to 7.00 Years   Bangalore   25 Aug, 2020
Aryaka Networks India Pvt Ltd
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Networking
EmploymentTypeFull-time

Job Description

The job will involve the following activities on day to day basis:

  • Supervising the provisioning of the customers and provision the customers
  • Assist customers in bringing up the Aryaka service
  • Diagnosing the escalated network issues & working with various stakeholders such as customers, engineering, vendors etc. and reporting the same.
  • Escalating to Escalation Engineers & follow-up on the issue for closure.
Responsibilities:
  • Provision customers using Aryaka provision tool
  • Work with customers to bring up IPSec tunnel from customer sites to Aryaka POPs, that include Azure, AWS and other cloud services
  • Work with Sales Engineers and Customers in design and deployment of Aryaka solution
  • Work with customers on solution design and recommend best/optimal solution
  • Assist the shift NCE with daily provision tasks and mentor them
  • Attend escalations from NCEs and resolve or escalate to Escalation Engineers or Engineering
  • Document the best practices and update the knowledge base
  • Proactively work with the engineering and product management teams in enhancement of the tools and processes
  • Proactively identify, diagnose, analyze and troubleshoot the issues on customer networks as well as Aryaka Core Networks.
  • Research alternative solutions or workarounds and knows the impact.
  • Work in Shifts round the clock in a 24 7 environment on Rotational basis.
Professional Background:
  • Bachelor s Degree in Computer Science, Electronics and Communications, Information Technology or similar.
  • Industry standard certificates such as CCNA, CCNP, JNCIA, JNCIP, JNCIS or any similar firewall vendor certificates are MUST. CCIE/JNCIE in Security is preferred
  • Team Player with positive mental attitude.
  • Excellent written and verbal communication skills.
  • Excellent analytical and problems solving skills.
  • Hard working, focused and result orientation personality required.
  • Able to handle the work independently with less supervision
Experience:
  • 3-7 yrs of experience in Networking Industry. Customer facing experience is an advantage.
  • Very good understanding on the routing protocols such as BGP, OSPF, IS-IS and experience in network design involving these routing protocols
  • Experience in a high-volume or critical production service environment.
  • Strong understanding of networking
  • Understanding of how to isolate, diagnose, and resolve service delivery components (service delivery components include servers, networks, and applications)
  • Be familiar with the functionality, operating, and failure modes of key networking devices (routers, switches, bridges, firewalls, hardware load balancers)
  • Be able to identify networking as the potential cause of a service issue using server-resident tools to generate this data (tcpdump, ping, traceroute,etc.)
  • Familiarity in interpreting the output of these tools
  • Familiarity with common network topologies, protocols, and tools
  • understanding of troubleshooting at the packet level.
,

Keyskills :
bgpospftroubleshootingswitchesfailure modesnetwork designknowledge basesolution designcomputer scienceservice deliveryrouting protocolsproduct managementnetwork topologiescisco

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