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| Job Location | Bangalore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
Responsibilities :- Consistently applies People & Places policies and standards to situations (e.g. performance, conduct and attendance)- Manages performance, conduct, and attendance related cases end-to-end across multiple geographies (India, UK, France, Israel, Singapore, Brazil), with occasional consultation with the team manager, and escalating complex cases to employee relations team as needed.- Provides coaching to managers and employees to prepare for ongoing performance related conversations (e.g. monthly check-ins, 1:1s, and year-end conversations)- Follow the playbooks, protocols and standards and requirements for case documentation and management developed by the Employee Relations team as it relates to addressing employees not meeting expectations, and contributes to further improvements.- Exercises critical thinking and influence in gathering and assessing all relevant data and information for decisions, next steps or action plan, assessing options and providing recommendations.- Builds capability for managers and employees through individual cases, sharing insights and trends with the employee relations team- Assists the channel support team to identify and route worker welfare situations to the appropriate team- Drives team priorities and projects with well-defined outcomes- Contribute to complex team priorities and projects and/or People & Places priorities with outcomes that are only somewhat defined- Provides mentorship and support to other Performance Advisors and contributes to recruiting and onboarding effortsQualifications :- Strong interpersonal skills and the ability to interact and communicate verbally and in writing effectively with senior leaders, members of management, and employees at all levels of the company- Adaptive critical thinking, judgement and analytical skills- Ability to build human connections easily and deep emotional intelligence and objective empathy- The ability to see situations from all perspectives and work through performance concerns for the best possible outcomes for everyone involved- Learning and growth mindset, including understanding trends and continuously seeking to improve yourself and the experience for employees- Operational excellence, including project management and end-to-end process and workflow management- Strong cross-functional influencing and communication skills (written, verbal and visual)Job Requirements:- Bachelors degree (or country equivalent) or work experience equivalent- 5+ years of performance management or employee relations or relevant experience- Preferred additional languages: French, Hebrew and/or Portuguese- Experience supporting performance management in India and one of the following countries: UK, France, Israel and/or Brazil.,
Keyskills :
performance managementdrivesemployee relationscritical thinkingcommunication skillsstepsfrenchstrong interpersonal skillsemotional intelligenceinterpersonal skillsproject managementoperational excellence