Senior Subject Matter Expert NetApp SANIT

Job Description

We build phenomenal products that our customers rely on so its important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether its our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.You and IBM IndiaIBMs Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. We are recognized gold standard for inclusion, reflected in winning, to name a few, the 2018 Catalyst Award for advancing women in business, the National Award Best Employer of People with Disabilities and being named one of the top 5 2018 Top Companies for Women Technologists for building an inclusive workplace We advocate for fairness and equality as everyone is, and always has been, welcome at IBM. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry. Business Unit IntroductionOur IBM Global Technology Services (GTS) helps clients plan, implement and lead an efficient, resilient, flexible IT infrastructure. Be it groundbreaking outsourcing tied to business outcomes or integrated managed services or discrete services - IBM GTS is the partner of choice for infrastructure services.Come join our team of IBM experts, who are leaders with vision, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity. We help client run their IT better, accelerate innovation and deliver unmatched performance with the power automation.Who you are

• As Subject Matter Expert for Netapp-SAN, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters
• You Responsible to design, implement, and maintain NetApp, Panzura, Komprise and ICOS (IBM Cloud Object Storage) platform to provide highly scalable, reliable, secured, highly available, fully optimized storage solution

If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, theres no limit to what you can accomplish here. What will you do

• Manage, maintain, and support of data storage solutions for NetApp, ICOS, Panzura & Komprise
• Find opportunity for performance improvement while providing multi-level technical support in defining, developing and evaluating storage products to meet client needs
• Support these activities by diagnosing, reproducing and fixing software and hardware issues
• Provide recommendations to improve the storage infrastructure and address/lead critical issues and analysis
• Utilize monitoring tools to carry out performance analysis and capacity management
• Remediate storage performance related issues dedicatedly
• Work with application and infra teams to ensure the appropriate storage level provisioning is maintained. Monitors server/storage infrastructure and any processes related to these systems
• Fix and resolve problems identified by system administrators or through monitoring software. Investigate, identifie and document proposals that will improve application recoverability
• Attendance on management and technical bridges through incident resolution and preparation and presentation of root cause analysis
• Provide on-going improvements to event monitoring
• Provide management with strategic and tactical recommendations for Storage environments
• See opportunities for use of automation to deliver highly optimized infrastructure
• Support cloud infrastructure (storage, networking, servers, VMware) along with Object storage APIs such as S3, etc.
• Document defects and ensure verification of resolutions while isolating defects and perform in-depth analysis

We, at IBM, always believe that it is extremely important to have the right person for the right job and you are a perfect fit to this strategy. We want people with the ability to learn; who are ready to put good ideas into action We wish you great success in your career and encourage you to bring your best self to work with IBM.CultureIBM is committed to crafting a diverse environment and is proud to be an equal opportunity employer. You will receive consideration for employment without regard to your race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.Please Beware.Of misleading advertisements and fraudsters issuing Offer Letters, on behalf of IBM in exchange for a fee. We recommend you to Stay Alert. Read more here http://ibm.co/2fwBkyK. To avoid any instance of fraud, when receiving communication from IBM, look for this authentic IBM e-mail format: XYZ@in.ibm.com.

• Minimum 7+ years of experience in Netapps SAN Admin environment
• Experience in design of Storage System with focus on reliability, scalability, speed, flexible architecture for block, file and object storage
• Expertise in layered storage solution catering for variety of requirements (Fast and expensive to slow and cheap) designed for complete life cycle of storage support
• Ability to optimize archiving and backup strategy while fixing issues before they impact the stability and resiliency of storage infrastructure

• Proficient in working with high availability environment along with alignment to process (ITIL)
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. Its a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, What else is possible GTS isthe place for you!What matters to you when youre looking for your next career challenge Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.For additional information about location requirements, please discuss with the recruiter following submission of your application.IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Keyskills :
ystems Management Specialist