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Job Location | Bangalore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Position Summary:
As a supportive member of the Operations group, the Shift Lead will have the opportunity to gain insight into the growing industry of online promotions and leading a team of 6 people in a shift. This person works closely with Production Specialist and Campaign Managers to launch coupon offers, as well as facilitate the integration of CIs coupon technology and media opportunities into our client s promotional campaigns. This person will also work closely with Family Codes Services team to help update and maintain Coupons.com Family Code and item database. This position is expected to work during US hours on a rotation basis.
Essential Job Functions (not limited to):
o Creation and/or optimization of Coupons o Respond to new or re-opened requests and escalations in a timely fashion
o Act as point of contact for the assigned programs - manage all communications and deliverables.
o Create coupons and other coupon-related content
o Transfer offline data components for online promotional campaigns.
o Interpreting coupon offers and assigning Product UPCs accordingly
o Decodes retailer descriptions to include the brand, sub-brand, and description information in the database
o Formatting Excel files and processing data uploads into the database - Data Cleansing Structuring using macros and/or necessary functions
o Updating and maintaining coupon family codes information in the Retailer Family Code Database.
o Quality checking or UAT for web-based campaign content
o Identify opportunities, create implement productivity and quality process improvement plans
o Building process documents for training needs.
Technical Job level skills needed:
Soft Skills:
Qualifications:
Keyskills :
itil technicalsupport sla reporting servicedesk webcontentmanagement digitalassetmanagement msoffice webcontent pagelayout officeskills datacleansing timemanagement onlinemarketing ordermanagement assetmanagement microsoftoffice equipment